Privacy Policy

Thank you for your interest in the services of LUCILLA DENTAL CLINIC!

LUCILLA DENTAL CLINIC is committed to providing an appropriate level of privacy, availability, and integrity of personal data concerning any data subject in accordance with GDPR rules, in the course of our service provision and marketing activities.

LUCILLA DENTAL CLINIC processes and stores personal data within the EU, with such processing fully compliant with GDPR regulations.

This privacy statement explains the types of information we collect from clients or potential clients and how we use this information.

Principles

The data protection policy at LUCILLA DENTAL CLINIC is based on the following data protection principles:

• Personal data will be processed in a lawful, fair, and transparent manner;
• Personal data will be collected only for specified, explicit, and legitimate purposes and will not be further processed in a manner incompatible with those purposes;
• Collection of personal data will be adequate, relevant, and limited to what is necessary for the purposes of processing;
• Personal data will be accurate and, where necessary, kept up to date;
• All necessary measures will be taken to ensure that inaccurate data is erased or corrected without delay;
• Personal data will be kept in a form that permits identification of the data subject for no longer than necessary for the purposes for which the personal data are processed;
• All personal data will be kept confidential and stored in a manner ensuring appropriate security;
• Personal data will not be shared with third parties unless necessary for the provision of services under agreements;
• Data subjects have the right to request access to their personal data, rectification, erasure, objection or restriction of processing, as well as data portability rights subject to limitations imposed by applicable health laws.

Personal Data

Personal data means any information relating to an identified or identifiable natural person. Personal data includes all types of direct or indirect information such as name, email, phone, date of birth, medical history, etc.

Collection of Personal Data

Users of our site who wish to benefit from our services or information may be asked to provide personal data so that LUCILLA DENTAL CLINIC can improve its services.

We may collect data such as: Name, email, phone number, date of birth, and physical address.

Also, during the use of the LUCILLA DENTAL CLINIC website, our company collects data about your browsing history, such as articles read, pages visited, etc. Additionally, with the help of tracking codes installed on our site by various analytics and statistics service providers, data such as IP address, duration of page usage, and visited pages are collected.

All these collected data are exclusively used to optimize and improve the functioning of our website, in order to provide you with the best possible user experience.

Who Has Access to Your Data?

We inform you that we use various services from external or internal providers (“authorized processors”), to whom we may transmit some of the personal data collected from you, expressly noting that we will only engage authorized processors who provide sufficient guarantees for the implementation of adequate technical and organizational measures, ensuring processing complies with GDPR requirements and protects your rights. The categories of services for which we cooperate with these providers and the personal data transferred include:

• SMTP services (email communication) – email address;
• Newsletter services – email, first name, last name, phone number;
• Billing services – name, surname, email address, phone number, address;
• Courier/post services – name, surname, email, phone number, address;
• SMS sending services – phone number;
• Online payment processing services – name, surname, email, phone, address;
• Comment services – name, surname, email;
• Accounting services – name, surname, address;
• Legal services – name, surname, address.

How Long Is Your Data Stored?

The personal data you provide will be processed for the duration of the contractual relationship with you and afterwards for a reasonable period, no shorter than the general statute of limitations.

What Are Your Rights?

As a data subject, you have the following rights:

• Right of access – you have the right to obtain from LUCILLA DENTAL CLINIC confirmation as to whether your personal data is being processed and access to that data; you may also receive a copy of your personal data. LUCILLA DENTAL CLINIC may charge a reasonable fee based on administrative costs. The information will be provided in a commonly used electronic format.
• Right to rectification – you have the right to obtain correction of inaccurate personal data, as well as completion of incomplete data. LUCILLA DENTAL CLINIC will inform you of any rectification unless impossible or disproportionately burdensome.
• Right to erasure – you have the right to obtain deletion of your personal data without undue delay, and LUCILLA DENTAL CLINIC is obliged to erase such data, informing you unless impossible or disproportionately burdensome.
• Right to restriction of processing – you have the right to obtain restriction of processing, with notification from LUCILLA DENTAL CLINIC unless impossible or disproportionately burdensome.
• Right to data portability – you have the right to receive your personal data provided to LUCILLA DENTAL CLINIC in a structured, commonly used, machine-readable format and to transmit it to another controller when technically feasible.
• Right to object – you have the right to object at any time, for reasons related to your particular situation, to the processing of your personal data, including profiling.
• Right not to be subject to automated decision-making, including profiling.
• Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing.
• Right to withdraw consent at any time without affecting the legality of processing based on consent before withdrawal.

How Can You Access Your Data?

For any questions or requests regarding the personal data you have provided, including exercising your rights mentioned above, please contact us at: LUCILLA DENTAL CLINIC (L&L DENTAL LUXURY S.R.L), Sos. Snagov, No. 104, Snagov, Ilfov County, or by email at: contact@lucilla.dental

LUCILLA DENTAL CLINIC will provide the requested information electronically when possible unless you request another format.

Information provided and any communication and measures taken in exercising your rights are free of charge. However, if your requests are unfounded or excessive, especially due to their repetitive nature, LUCILLA DENTAL CLINIC may:

• Charge a fee based on administrative costs for providing the information or communication or taking requested measures;
• Or refuse to comply with the request.

By accepting this agreement, your personal data will be processed by LUCILLA DENTAL CLINIC according to this Data Processing Policy.

Contact details of the Data Protection Officer (DPO) at LUCILLA DENTAL CLINIC, whom you can contact regarding any issues related to your personal data protection:

Email: contact@lucilla.dental